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Buying new car |
{Wheels.26.145}: Jil {rabbit} Thu, 26 Apr 2018 17:16:03 CDT (1 line)
I've always liked the A5. Good choice.
{Wheels.26.146}: Bianca R. {lily1} Thu, 26 Apr 2018 17:29:22 CDT (19 lines)
I hope. Looks like we will need to get a soft-sided carrier for Casey that can be fastened with the seat belts. Or just continues as we were with the Volvo still being the designated dog-carrier. At least with the Audi, my husband won't mind driving it. He did not like the Z. He says now I actually have "a proper car." Ok then. Weird thing that the Audi does not do that the Z did: when it's hot, I could walk toward the Z in a parking lot, press and hold the opening button on the key fob, and it would open the windows. Very convenient to get a breeze through there before opening the hot car. Audi, nope. Closest thing to it is to take the key fob apart, use the mechanical key in the door, twist and hold for several seconds while windows go down. OK but not nearly as convenient. On the other hand: entering the Audi means just sitting in it, like a normal person, not dropping down into it, so yes, it is far more comfortable to get into and out of.
{Wheels.26.147}: Jil {rabbit} Thu, 26 Apr 2018 17:42:23 CDT (10 lines)
Universal opening. I've heard that some manufacturers don't like to include it because if there is a malfunction, it's possible for the windows to go down while you're not near the car. I had a Mini test vehicle years ago that did that. Went outside and all the windows were down and the sunroof was open. Fortunately it was under the carport, because it was raining. When I called the BMW office about it, the rep said, "Oh, it happened to you too?" Apparently the BMW president was driving one and it all just opened up when he was on the highway.
{Wheels.26.148}: Bianca R. {lily1} Thu, 26 Apr 2018 17:48:51 CDT (21 lines)
Wow, interesting! Never had a malfunction like that in 12 years of owning the Z. Never even heard of anything like that. Our biggest problem now: we have Homelink on both our cars. Of course the new one needs to be programmed. In order to be programmed, we have to have the garage door transmitters. We cannot find them. Have looked everywhere. Have not used them for 8 years, and no doubt put them "in a safe place," which neither one of us knows where that is. We have a bench in the basement entry with a storage place under the seat, like a cedar chest sort of, and I thought they were in there. That would be my logic, put them someplace close to the garage doors. Not there. Zero idea. Hubby off to Lowe's to buy universal garage door openers, because we give up. Then we can program the new car. He also bought a new garage door opener keypad, so we can open it with a code. That will be installed shortly as well.
{Wheels.26.149}: Jil {rabbit} Thu, 26 Apr 2018 18:54:02 CDT (2 lines)
What a mess. We have manual-opening garage doors so I've never had to bother with that.
{Wheels.26.150}: Bianca R. {lily1} Thu, 26 Apr 2018 19:29:21 CDT (2 lines)
Eh, more of an inconvenience. I love my Homelink. Once it's programmed, that is.
{Wheels.26.151}: '89 Mazda 323, New Van? {patrice} Sun, 18 Nov 2018 20:49:38 CST (58 lines)
I am supposed to have a 2019 Ford Transit Connect Cargo XL trim delivered to me tomorrow and I do not feel prepared. It all happened so fast at the dealership Thursday night, it seemed. I have never seen the van, and I had to pull teeth to get them to bring me a 2016 Connect Wagon (passenger model, seats and more glass than I want) from a lot 2.5 hours away. (The lot I was at is already 1.5 hours from me) I am worried about the 3rd party extended warranties from NAE NWAN they are pushing -- can I get extended warranty later, as the Ford stuff expires? Also, what if the tires are crap? I am in a rugged, hilly area with ice and snow. The van they found me that ticked most boxes is coming from the coast/Seattle area 7 hours away. (I cannot drive that far to shop in a Mazda with no cruise control due to increasing rt hip/leg problems --thus the push to get a reliable rig after the 94 Aerostar blew a manifold intake gasket that is not worth repairing--for me--for many reasons I won't go into.) In the 32 years I have been driving I have always had Les Schwab tires. They have always done right by me, and I trusted the local shop when I moved from the city (Portland) to this eastern WA boondock and they said I needed tires with more sidewall strength out here, not "city tires". Now I am about to get a rig delivered to my house tomorrow that has "16 inch steel rims" --that's all they know about the tires. I have never bought a new vehicle. Do I get my own tires and give them back theirs? Can I ask the bank to add a second set of rims, winter tires, and potentially replacement tires for the stock Ford things? Should Ford take the tires off my price? or is this all my problem? I have never had to deal with an nwarrantied flat, but people are telling me that Ford'd bumper to bumper doesn't cover tires. This is stressful. Sure, I can ask questions when bank, dealership, and tire store open tomorrow, but I don't know when I am being BS'd by dealership And should I take it for a pre-purchase inspection? I always did with used, but what if I "take possession" and then find out it is leaking something only after months of it and something stops functioning? I am physically incapable of getting down and looking under the rig. I live on rough roads--how would I know a bearing or shock or tire rim isn't right without technician testing (seriously, my Mazda shocks are shot again and I only notice it after they change my summer/winter tires and notice and replace and then things feel smoother, but these roads are shit, who feels small problems?) I feel sick. It's all too expensive to me to eff up on this--no backup money or plan if I get a lemon. I should have done more research but I am in physical pain driving the Mazda and didn't plan on the last van dying with a week before snows start.... Advice?
{Wheels.26.152}: Ford F150 {fvehafric} Sun, 18 Nov 2018 22:15:33 CST (23 lines)
New cars always make me a little queasy. Third party warranties are generally a losing proposition. I'm on my second new f150 and have had zero mechanical problems in a total of about 200,000 miles between the two of them. That's said I have gotten and continue to get offers from companies offering extended warranty insurance, four years after I bought the vehicle. Your stock tires should be ok even on dirt roads and logging roads IF - you keep your speed reasonable and don't hit any big rocks. I have blown out stock tires on a big chunk of obsidian. I kept mine and they worked out fine till natural wear caused me to replace them, and then I did go to an extra ply all weather tread on all four wheels. I fyou want to do that, expect to spend a thousand dollars. I do a lot of fishing, and hence, driving on really crap roads. As far as changing/exchanging/getting extra tires/rims I have no idea if a dealership would do that. Les Schawb will buy your stock tires from you, but you will get dimes on the dollar in value. You can probably find rims in a junk yard at really reasonable prices if you want to keep an extra pair with winter treads on them. I'd roll with the stock tires and get AAA and let them come and change any flats for you.
{Wheels.26.153}: '85 VW Vanagon; '89 Mazda 323 {patrice} Sun, 18 Nov 2018 22:33:01 CST (16 lines)
Well, might be time for AAA, but you have to remember I live miles outside the areas they go, so there are surcharges...I live in the sort of place you go fishing ;-p If the flat happened in town or at home I'd be fine, but if it happens halfway home in 10F at night it could be the next day before someone drove by to help, and cell phones don't work here. What I am hearing is "stock tires can't be negotiated at dealer, so you will be buying replacements from someone-not-Ford, out of pocket (not in with your loan) and eating the stock ones." And I had figured it would be a grand for a set of studded winter tires, and $100 per rim. So, no pre-purchase mechanic visit on a new rig? I take possession sight unseen? That's normal?
{Wheels.26.154}: Bianca R. {lily1} Sun, 18 Nov 2018 22:55:41 CST (11 lines)
No, don't take.possession sight-unseen. Take it for a test drive before signing paperwork. The dealer should be able to tell you exactly what tires come on it. Then look them up on Tirerack or someplace similar and see what the reviews say. Probably they will be fine. Likely will be all-weather. If you want to buy dedicated snow tires for winter, that's on you. How long is the Ford warranty on new cars? You are right that Ford itself won't have a warranty on the tires, but the tire manufacturer itself will cover them. You should receive a copy of that warranty with all the paperwork when you get the car.
{Wheels.26.155}: '85 VW Vanagon; '89 Mazda 323 {patrice} Sun, 18 Nov 2018 23:46:57 CST (27 lines)
Frank, might be time for AAA, but you have to remember I live miles outside the areas they go, so there are surcharges...I live in the sort of place you go fishing ;-p If the flat happened in town or at home I'd be fine, but if it happens halfway home in 10F at night it could be the next day before someone drove by to help, and cell phones don't work here. What I am hearing is "stock tires can't be negotiated at dealer, so you will be buying replacements from someone-not-Ford, out of pocket (not in with your loan) and eating the stock ones." And I had figured it would be a grand for a set of studded winter tires, and $100 per rim. So, no pre-purchase mechanic visit on a new rig? I take possession sight unseen? That's normal? --------------------- Bianca slipped in as I was typing. The reason they were planning to deliver was because I had test driven a similar van they brought in from a couple hours away on Thursday. I then bought and signed the paperwork for a van not on their lot -- they had to send a couple guys to Seattle (6 hours away), and I have allergies and mobility issues that prevent me from going to town to them (1.5 hour drive away) so delivery seemed like a favor Thursday night as I was signing the paperwork with a huge migraine happening from the air fresheners in the dealership
{Wheels.26.156}: '85 VW Vanagon; '89 Mazda 323 {patrice} Mon, 19 Nov 2018 00:15:12 CST (39 lines)
What you might not realize, if you don't know me, is that me driving the new rig home an hour and a half with new car smell could render me unfit to drive. The van, even though it is a stripped down cargo, will need to outgas for awhile before I can drive. There's new front row upholstery and dash and headline in front to stink. :-/ I know the Bumper to Bumper is 3 years and the powertrain is 5, but then the dealer does a lifetime powertrain (I don't pay for it, except in their fees and commissions, I guess) thr NAE NWAN, who have some questionable comments on the BBB website, and a 'meh' rating on Consumer Reports. (and I go by years, not miles because I will put 3K a year on) As for warranty, I just found this, which explains stuff better than the brochure they gave me at dealer or the Ford website. Doncha wish I'd seen this earlier? ;-) https://www.carchex.com/content/ford-warranty Seems there is tire warranty "Unlike many other manufacturer warranties, the Ford New Vehicle Limited Warranty also covers defected tires up to 36,000 miles. How much you pay to replace your tires is determined by how many miles youve driven: 1-12,000 miles: Ford covers 100% of the parts 12,001-24,000 miles: Ford covers 60% of the parts 21,001-36,000: Ford covers 30% of the parts" hm. I have emailed the dealer and asked him some tire questions (make, model, warranty, cost of rims the Ford) and asked him to hold off delivery can figure out winter tires. I will also be calling my credit union loan dept and asking about adding third party extended warranty to my loan at a later date (that's the selling point with dealer--they put a 100k mile/no time limit warranty--for me that is my lifetime-- for things not in the power train one into your loan-- it's close to $3k so in the loan would be better for me...but there are other companies that will take monthly payments later....)
{Wheels.26.157}: '89 Mazda 323 {patrice} Mon, 19 Nov 2018 00:17:22 CST (2 lines)
"Defected" tires...so if my tires flee the country and seek asylum elsewhere, Ford covers?
{Wheels.26.158}: Jil {rabbit} Mon, 19 Nov 2018 07:53:21 CST (35 lines)
My two cents: - Don't buy a third-party warranty. They're a pain in the ass and definitely not worth the money. The van will come with a factory warranty. I have never heard of a "lifetime powertrain" warranty. Exactly what does it mean? - You do not need a pre-purchase inspection. You can give it a test-drive before accepting it but if you've already driven a Transit Connect as you said, there's really no need for it. A pre-purchase inspection is for used vehicles to determine any problems simply because it is used. This van is brand-new. Your factory warranty covers any issues that may arise with the van. - You will be fine with the factory tires. They will be all-season (likely not all-weather as Bianca mentioned). I'd suggest buying a set of winter tires and then swapping them back and forth as usual. Run the factory tires (during the appropriate season) until they wear out, and then replace them at your preferred tire shop. - The dealer will not switch out the tires and take them off your purchase. The van is sold with the factory tires. Anything you buy or trade, tire-wise, is a separate deal. - Ford reconfigured its websites and they're garbage, even the media one. It just shows wheel sizes, not tires. Going from memory, I think they're passenger-vehicle tires, not light truck. But either way, you'll be fine. - You don't need AAA, not yet. Your van will come with roadside warranty coverage. If there's a problem, Ford sends someone to look after you. There will be a brochure in the paperwork explaining the terms and who to call. I really like the Transit Connect. I think you'll be happy with it.
{Wheels.26.159}: Jil {rabbit} Mon, 19 Nov 2018 08:06:39 CST (16 lines)
As far as extended warranty goes, Ford offers its own plans. If you're thinking of getting one, buy the factory one, not a third-party plan. I can't say enough bad things about third-party warranties... That said, no one would offer them if they weren't a cash cow for the company. Your factory powertrain is five years or 60,000 miles (your specific warranty is here "http://www.fordservicecontent.com/Ford_Content/Catalog/owner_information/2019-Ford-Car-Truck-Warranty-version-2_frdwa_EN-US_09_2018.pdf" I know you go more by years than mileage, but how much is the plan? You may be better off putting some money aside in case you do need repairs after the 5/60 is up. Then, if nothing goes wrong, that cash is still in your pocket. Here's a story I wrote a while back on extended warranties: "https://www.wheels.ca/news/warranties-little-homework-goes-a-long-way/"
{Wheels.26.160}: Jil {rabbit} Mon, 19 Nov 2018 08:11:09 CST (10 lines)
I should think of all these things before I post... One big deal with an extended warranty plan is knowing when it starts. I haven't worked in a dealership for decades so things might have changed a bit, but I saw plans sold that took effect the day they were purchased. That meant that from day one, the vehicle was covered both by its no-charge factory warranty, and by one that the customer had purchased. By the time the factory warranty expired and the extended warranty kicked in, half of the extended warranty was already gone, but someone had paid for that period.
{Wheels.26.161}: {patrice} Mon, 19 Nov 2018 17:59:51 CST (0 lines)
{erased by patrice Mon, 19 Nov 2018 18:05:28 CST}
{Wheels.26.162}: 89 Mazda 323, 19 Ford T.Connect {patrice} Mon, 19 Nov 2018 18:13:56 CST (54 lines)
Jil, thanks for weighing in. I am feeling much better about the purchse today after reading your commennts and finally getting a call back from a friend who works in auto insurance and has bought a few new rigs in her time- - she said the same thing you did about extended warranties. I wasn't chomping at the bit for one, I just wanted to be sure I wasn't being foolish by 'self insuring' (putting aside money over the first few years for a rainy/breaky day). If you and my friend don't get extended 3rd party service contracts when you buy then I have done due diligence on the issue. I will be paying extra on my auto insurance to get $0 deductible on comprehensive and $100 deductible on my collision-- it is $168 more per year over $1k/ $1k high deductibles, and it is easier for me to budget that annually than to cough up $500+ for a new windshield right when needed. And, my friend (who works for a different company) said my Hartford insurance (i have been with for 9 years since I became AARP eligible) gets good marks, so that was reassuring, as well. You both say no pre purchase trip to mechanic is needed, so phew! I didn't think so but what do I know I've never bought a new vehicle.... I have Federal brand Himalaya WS2 studded tires and rims coming into the local Les Schwab tire center tomorrow afternoon, so the dealer will now be delivering my van and meeting me in the tire center parking lot Wednesday morning at 10am. They sound in a hurry, so I will let them go, but I will take the van kn a ride up an empty stretch of highway and make somes zooms and hard (ish) stops to check feel/noise/alignment/handling *before* I put studded tires on it. Then I will get my new tires switched on, leave my old hatchback with them for the new shocks it needs, and drive my new rig home up the already icy hill with confidence, and a warm glow. The T.Connect ticks a lot of boxes for me that even more expensive rigs do not. I am pretty excited yo have a van that promises to make my life easier. I don't have it yet, but I am changing my tag line already in this forum ;-p Thanks, Frank, Bianca, and Jil for helping me with my post purchase anxiety and knowledge gaps.
{Wheels.26.163}: Jil {rabbit} Mon, 19 Nov 2018 18:31:03 CST (35 lines)
<<You both say no pre purchase trip to mechanic is needed, so phew! I didn't think so but what do I know I've never bought a new vehicle....<< The dealership does a pre-delivery inspection (PDI) and charges you for it, but it's not the same thing as a used vehicle inspection. The technician will take off the factory wrappings, put on any loose items (things like hubcaps, floor mats, and the antenna are shipped inside the vehicle), clean it up, put some fuel in it, and take it for a road test. The big issue with third-party warranties is that no shop is required to accept them up front. If you buy one from Ford, then any authorized Ford dealer has to do the work and not charge you for it (other than a deductible). Some shops do accept third-party, but if they don't, you have to pay for the repair and then wait to be reimbursed. The other thing is that every repair cuts into the company's profit, and so they don't want to put out a penny more than necessary. When I worked at the dealership (I did warranty administration) I'd see third-party companies that would pay for the engine repair, but then refuse to cover the oil that went back into it. We had one turn down a major engine repair because the owner was 26 kilometres -- 16 miles! -- over his recommended oil change. Some of them also charge the deductible per repair, not per visit. One woman brought in her car for three repairs, figuring she'd pay $100. Because the third-party company considered each one separately, she owed $300. Let me know what you think of your van! I haven't been in one for a while... "https://www.thestar.com/autos/2014/12/29/cute_ford_truck_has_added_more_ute.html"
{Wheels.26.164}: Jil {rabbit} Mon, 19 Nov 2018 19:25:31 CST (4 lines)
I want to add, Patrice, that this is also good for me as well as for you. I know all this stuff and sometimes take it for granted that other people do. Realizing what people don't understand, or find intimidating, helps me to write my stories so they can better explain it.
{Wheels.26.165}: '89 Mazda 323, 19 Ford.Connect {patrice} Mon, 19 Nov 2018 22:45:16 CST (28 lines)
Jil, It isneasy for me to understand the drawbacks of the 3rd party warranty--I am naturally suspicious of how their profits might override my service. (And the dealers make something off flogging this or that company' packages.the "Forever Powertrain Warranty" i will receive is bestowed by the specific dealership I used, and it is not Ford--it isbthe NAE NWAN company out of the midwest US somewhere. It will kick in when Ford's runs put in 5 years...it is from this company that they tried to get me to buy a several thousand dollar, 100k mile package that covered more of the utems I will lose from Ford's Bumperto Bumper plan after 3 years...but both of these plans have complaints at the BBB citing denial of claims because if paperwork they claimed to nit have receieved or denials due to being 12 days katebon an oil change.) What you might not understand is my skepticism regarding t Ford dealership's honesty and motivation to sell me a thoroughly sound vehicle vs just selling me the vehicle they got for me, figuring if it had, say, a leak somewhere Ford warranty would cover the repairs--indeed, they would get to provide the service and be reimbursed for it. Even though I would not be out money I would be out time and bother, but the dealership would have more business. That is why I wondered about a pre purchase inspection from not-Ford dealer.
{Wheels.26.166}: 89 Mazda 323, 19 Ford T.Connect {patrice} Mon, 19 Nov 2018 22:56:47 CST (28 lines)
I liked your article, Jil, but what you call bug eyed older model, i call the better looking. I dearly wished I could have found a low mile 2013 cargo that had the recall engine work done, and found one near me, but the distance and shipping, coupled with mechanical unreliability in engine AND transmission on those in a cargo van (so many have been abused by carrying too much weight and towing wiyhout the factory tiw package which includes a transmission cooler) made it an unattractive option. I liked the height of the 2010-2013 TCs-- a full 5 inches taller. While I cannot stand in 54", it is better than 49. And I actually am not a fan of the sleeker 'cookie cutter' styling of post 2014 but I accept it. If they couldnmake it look like a VW breadloaf I would be more thrilled ;-p Still, 2019 brought the first real changes since the 2014-18 models, so I look forward to seeing how they play out. I understand your concern about the road noise in the them that you tested--that might have more to do with it being a cargo van like I will be getting, as the passenger van with 7 seats in the back was a very quiet ride ... but I was warned the empty cargo model would not have the insulation and seating to dampen sound.
{Wheels.26.167}: Jil {rabbit} Tue, 20 Nov 2018 07:35:57 CST (26 lines)
<<What you might not understand is my skepticism regarding t Ford dealership's honesty and motivation to sell me a thoroughly sound vehicle vs just selling me the vehicle they got for me, figuring if it had, say, a leak somewhere>> There are always a couple of bad apples, but overall, that's not how dealerships work. The vehicle comes in new from the factory and is sold that way, the same way as if you go to a store and buy any other type of merchandise. It's been quality-checked at the factory before it's sent out. They don't do an inspection on it beforehand as they would on a used vehicle because it hasn't been used. They got you another vehicle in what's known as a "dealer trade." Not every dealership has every vehicle in stock. If they order you one, you have to wait for the truck to get into the system, get built, and then get shipped over, and that can take months. So they check around (the factory maintains a database) to see if someone else nearby has the vehicle you want in stock. They then do a "trade," either paying for the vehicle or sending over a model they have that the other dealer wants. The cargo van is noisier than the passenger van. It's still not going to be as quiet as most cars, but the seats and insulation soak up a lot of sound.
{Wheels.26.168}: 89 Mazda 323, 19 Ford T.Connect {patrice} Tue, 20 Nov 2018 22:45:30 CST (11 lines)
I understood most of that already, but it is reassuring to hear that it is normal/routine/no red flags. And I am less likely to notice even the road noise in the empty cargo van, as I am used to a base model 1989 Mazda 323 hatchback as my point of comparison, not a big old Cadillac (my Mazda still gets 32 mpg highway, but it really is a tuna can with wheels and seat belts ;-) Next time I post I will have the van and post a selfie with it!
{Wheels.26.169}: Jil {rabbit} Wed, 21 Nov 2018 07:34:55 CST (1 line)
Cool!
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